CG77's Privacy Policy —
Your Information Fully Secured

We collect various types of information when you register and use the CG77 platform. The purpose of this collection is to provide you with the best possible service and to keep your account secure.

CG77 uses collected information only for specific and legitimate purposes. We never use your data unnecessarily. The primary purposes are:

• Account Management: Completing registration, securing login access, and handling account-related communications.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction history.
• KYC & Age Verification: Verifying customer identity and age to comply with regulatory requirements.
• Customer Support: Providing support, resolving complaints, and improving service quality.
• Security & Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Personalized Experience: Sending game recommendations, offers, and promotions tailored to your preferences.
• Legal Obligations: Providing necessary information to meet regulatory authority requirements.

The CG77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our website function more effectively.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and core site functionality.
• Performance Cookies: To understand which sections of the website are most used and to improve overall performance.
• Functionality Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: Analyzing user behavior to improve service quality.

CG77 does not sell your personal information to any third party. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Providers: Only the data necessary to complete transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• Technology Service Providers: Cloud hosting, cybersecurity, and data analytics partners — all operating under strict confidentiality agreements.
• Regulatory Authorities: In response to lawful requests from licensing authorities or law enforcement agencies.
• Fraud Prevention: Notifying the relevant authorities if money laundering or fraud is suspected.

CG77 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.

• Account Information: For the duration the account is active and up to 5 years after closure for legal purposes.
• Financial Transaction Details: 7 years from the date of transaction (regulatory requirement).
• KYC Documents: 5 years from the date of verification.
• Gaming History: 2 years after account closure.
• Cookie Data: Varies by cookie type, ranging from 1 day to 1 year.
• Support Contact: 3 years from the date of last contact.

Once the designated retention period ends, data is securely deleted or anonymized.

As a CG77 user, you hold several important rights regarding your personal information. These rights are recognized under international data protection law.

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain situations, you may request the deletion of your data (where no legal obligation requires its retention).
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Data Portability: You can receive your data in a readable, portable format.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.

CG77 is strictly an 18+ platform. We do not knowingly collect information from or grant membership to minors under any circumstances.

• Age is verified at the point of registration.
• Proof of age must be submitted as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• Any data found to have been collected from a minor is deleted immediately.

CG77 employs industry-standard technical and organizational measures to keep your information secure. Our security framework operates across the following layers:

• Transport Layer Security (TLS/SSL): All communications are secured with 256-bit encryption.
• Data Encryption: All sensitive data stored is kept in encrypted form.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation systems are active around the clock.
• Two-Factor Authentication (2FA): For added security at account login.
• Regular Security Audits: Regular penetration testing conducted by independent third-party experts.
• Access Control: Only authorized personnel may access specific data.

CG77 reserves the right to update this Privacy Policy as needed. When significant changes are made:

• A prominent notice will be displayed on the website.
• Registered users will be notified via email.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the website after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.